Counterfeit Goods: 4 Ways to Avoid Buying a Phony Product Online
Fake products may be cheaper, but you get what you pay for
Whether you're buying a purse, pills, Christmas lights or an extension cord online, make sure it's the real thing or you might regret it.
In a recent article on counterfeit goods, Consumer Reports noted, "As the world has grown smaller, more and more foreign-made goods are hitting our shores. Among them, a flood of fakes, fueled in part by the Internet and the ease with which we can buy products directly."
You may be thinking: What’s the big deal if you accidentally buy a knockoff?
“If the product is something that you put in your mouth, like medication, or if it’s something you plug in, you are in danger of injuring yourself or someone in your family,” says John Drengenberg, consumer safety director at UL. For example, counterfeit extension cords may not have as much copper wire in them as UL-tested ones, Drengenberg notes. Because of this, they probably can’t handle the amount of volts or amps for which they're rated. That means they could overheat and start a fire, as shown in this video.
To protect yourself from accidentally ending up with a knockoff, follow these tips.
1. Shop at stores you know and trust, Drengenberg says. It’s unlikely you'll end up with a counterfeit product if you shop at well-known big-box stores. If you’re shopping online at a retailer you don’t know, carefully inspect the website and the product description. “Look for misspellings or bad punctuation,” Drengenberg says. “If you see those, somebody’s just trying to make a quick buck. They may grab your money and disappear.”
To protect yourself from malicious sites that want to infect your computer with a virus, make sure your virus protection software is up to date. And check your credit card statements regularly for any fraudulent charges. Some fake online pharmacies, for example, may fail to protect or even deliberately steal your personal data, according to experts.
that are most likely to be counterfeit.
Drengenberg says these are often
high-volume, low-cost items such as smartphone batteries and chargers, extension
Christmas light strings and night lights.
3. Check the product when you get it. Look for brand names and words misspelled on the label or packaging. Also watch for phony UL symbols. Labels for certain product categories, including extension cords, now include a gold hologram with embedded codes and color-shifting ink.
If you bought an electric product such as a hair dryer, check that is has a ground-fault circuit-interrupter (GFCI), advises the Consumer Product Safety Commission. GFCIs help protect you from electrical shock. Look for a large, rectangular-shaped plug at the end of the dryer cord.
4. If you already bought a counterfeit product, don’t use it. Return it to the store, Drengenberg says. You can try sending it back to the manufacturer, but you may not hear from them or get your money back. Consider leaving a user review on the website with your experience.